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Are You Ready For Facebook’s Changes?

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Changes to Facebook’s Business Pages

If you haven’t heard, Facebook is making more changes, this times it’s to business pages and if you have a company Facebook page, these changes are going to affect you, are you ready? If you’re not, you have until March 31st to get ready, so here’s a recap on the big changes.

Timelines

This is going to be the most dramatic change as it takes away the landing or welcome pages that many marketing savvy businesses’ previously used to attract new “likes” to their page. Currently (and until March 31st), you could [Read more…]

Facebook, Google Plus and The Evolving Internet

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Facebook and Google Plus

There have been a huge number of changes with this continually evolving Internet since I last posted an article and the biggest news is likely the introduction of Google Plus to the market. Currently Google Plus is still relatively new and doesn’t have all the buttons, bells and whistles that Facebook has to offer, but you know it’s only a matter of time before they introduce their evolved versions of Facebooks offerings.

Perhaps the most talked about current evolution with Google Plus is the introduction of circles to the vocabulary of the Social Networking group. Facebook has lists and groups and Google’s circles are some where in the middle. They are immensely more flexible than lists, but don’t have all the options of groups.

Circles are essentially just [Read more…]

March Facebook Fanpage Update Coming!

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Facebook Fanpage Update March 10th

If you’ve missed it, tomorrow March 10th is the day everyone will be required to switch over to the new redesign of the Facebook Fanpage. Now many Fanpages have already started the rollover, but it will be mandatory come the 10th.

The big changes are the removal of tabs across the top of the page and the addition of the photo-bar across the top making the page more closely resemble regular profile pages. If you are concerned the special tabs you had are completely gone, don’t worry, they have just moved down the left side of the page, again like the profile page.

This new navigation system is much cleaner and easier to use, but at the expense of also blending in much more than the former tabs did. Time will tell if this becomes a feature people are aware of, or will simply be ignored and become less valuable of a capability.

Perhaps the most talked about feature though is the ability to post as the Fanpage. You can now login as the Page itself. To do this you just need to go to your account tab and choose Use Facebook as Page.

From there you have the option to switch to a page you are an admin on and now you are that page. If you “like” another page or post, it shows up as the Fanpage, rather than as your personal profile (although there is nothing from stopping you liking it with both!).

The advantage of this is Fanpages can do a much cleaner method of ensuring their branding themselves properly. Prior to this, it all merged together, now Fanpages and personal pages are their own separate entities.

The final user feature I will mention is the new method which posts appear on the wall. They no longer appear chronologically, but rather by popularity. This allows the most commented and liked posts to move to the top of the page and the less popular ones slide further down.

Of course with all these changes there also has to be some background changes. These technical changes involve the transition from Facebooks current FBML language to the use of iframes. For the average user this won’t make much difference, but for those of you with custom pages or looking at getting a custom page, the use of iframes brings up an amazing multitude of new possibilities.

I have a new page I am working on, so watch for details to see what some of the early techniques you can use are to optimize your fan’s experience!

QR Codes- Everything You Need to Know About QR Codes

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QR Codes- Why We Need Them

Have you ever seen an ad somewhere for a product or a service you absolutely needed. Then hours later, when you finally have some time at your computer to look it up, you discover your mind has generated this huge vacuum where absolutely no hint of what you positively had to have can ever reappear?

It happens to the best of us and it appears to becoming much more common as we get lambasted with more and more non-stop advertising. This continual barrage of ads, information, and general branding messages eventually causes us to try and forget more than we remember. Or at the very least numbs us to the majority of it. I would like to think this is what led to the creation of QR codes. It was all just to help the overwhelmed out there who are just like me.

So what exactly are QR codes and more importantly how can they help people remember those ads? Let me start by explaining what QR code stands for. It is an acronym for Quick Response code and is an extension of the bar codes found most often in retail establishments. This extension involves turning the straight bar code into a 2D code and I have an example below.

QR Codes – It Takes More Than Just The Code

Now the QR code is only part of the puzzle, or in this case the solution. The second part is a device that can read these 2D bar codes. We aren’t talking about anything as clumsy as one of those large hand scanners you find at Wal-Mart either. We are talking about that iPhone in your pocket, or that Blackberry you carry everywhere with you. The device more and more people cannot live without and carry with them everywhere.

By installing one of the many free QR code readers onto your smart phone, you are ready to scan away. This brings us to the next question which is, So What? What is the point of being able to read these codes?

This is where the people who get this, can really see the value, So pay close attention. Consider you are in the market for a new vehicle and just happen to be out for coffee and reading the newspaper. Suddenly you notice an ad for the vehicle you’ve been looking for. As you look closely, you notice the QR code in the corner of the ad. You quickly grab your smart phone, fire up the QR reader and take a picture of the QR code.

Within a few seconds, your browser on your phone opens and takes you directly to a link on the dealer’s website where you simply enter your name, phone number and you can book a test drive later that day. Right from where you are sitting. No need to call in, no need to write all the details down to as you can simply bookmark the page on your phone. All with minimal fuss and no vacuum affect where you forgot about it by the time you arrived home.

This is just one example. Other ideas may be a restaurant putting their QR code on their window. Instead of going inside to determine what the special is, you can scan it and have access to the entire menu, or even just determine today’s specials. Or maybe they put the QR code on their takeout menu. Now you can scan the takeout menu and the link there takes you to their online menu. Suddenly you can flip to your bookmark while you are riding home on the train and order your food ahead so it is waiting for you on your way home.

QR Codes Make It Simpler

Sure, you could easily have just typed the longer web address in your phone for either of these examples, but this is so much simpler. It is just so much cleaner and easier. But it doesn’t end there. You see QR codes don’t have to just direct people to a web page.

You can put QR codes on billboards, so someone can scan it from the street. You can put them on business cards, vehicle signage, almost anywhere. Even more interesting is understanding that it doesn’t just end with web addresses.

You can use the QR code to load a GoogleMap to help someone locate your business. You can use it to grab an email address or a phone number. You can use it on your business card to send your VCard information. Or even to direct someone to a YouTube video. The possibilities are endless!

QR Codes Uses

This is what is so exciting, especially to small business owners who can react to this and incorporate the possibilities into their business. Think about this from your business’s perspective. How could you use this to help your company do any of the following?

  • Solve client problems
  • Promote special deals
  • Streamline providing clients with information

How is this for some quick answers? If you provide a product that has an FAQ to answer common questions, you could put a sticker with the QR code directing clients to the FAQ. If you business has monthly promotions you could include a QR code directing people to that month’s or weeks special. If you have just released a new product and want your clients to see it, create a YouTube video walking the product through its paces, then create a QR code you distribute out in your advertising that directs clients to the video.

I’m barely touching the surface here. Currently transit systems in Asia and Norway use QR codes to help people with bus routes. Some Realtors in the US are including QR codes on their listings signage to direct people to the properties info sheet online. People are using QR codes to direct clients or friends to their Facebook FanPages.  The more you think about the potential, the more ideas you can come up with to market with QR codes.

I’ve included a couple QR codes in this article for examples, so if you have a smart phone, go load a QR code reader up and scan them in. Experience for yourself what can be done and how easy it can be.

The next challenge for you after you have thought about this is to leave me a comment and tell me a potential use for QR codes you can see happening. Or tell me how you are already using QR codes in your business and what your impression of the technology is so far. Our creativity is the only thing holding us back, so be creative!

Facebook Fanpages – Why They Matter

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Facebook is a Force

If you haven’t noticed, Facebook has quietly become a dominant force online. In the last year, it’s had some very notable achievements, not the least of which is an entire movie called The Social Network!

Here are some quick facts about Facebook.

  • Over 500 million users worldwide
  • 50% of users login to Facebook any given day
  • 700 billion minutes are spent on Facebook, each month

The implications of this to a business owner are huge. Over 500 million users all in one place is exciting enough, but knowing how often people log in to the site and how much time they spend online with Facebook just make it that much more enticing.

You Need a FaceBook Fanpage

Now you have to understand that you are not the only person or company that has noticed this. Facebook has become such a huge enterprise that it has led to a multitude of different businesses processes being built to complement it and even to profit from it and there is no reason you cannot be one of them. If you are currently on the outside looking in, one of the most important steps a business can make to start becoming involved, is to claim your own Facebook Fanpage .

Your Facebook Fanpage will allow your business to have that first step into the world of Facebook and Social Media. If you believe that this doesn’t make a difference you might want to be aware that over 80 of the top 100 websites based out of the US have integrated with Facebook and over 2 millions websites worldwide have integrated themselves with Facebook, usually directly via Fanpages.

Of course, there is more to just having a Fanpage, but getting that page started is the crucial step that is needed to move forward and getting their company noticed. Once it is up and running it provides you with the beginning platform to promote your business, to grow a tribe of raving fans and to allow you to become seen by a much broader audience.

Most importantly, this potential audience has an average of 130 friends linked to them in Facebook, many of whom are just like them and are likely to be influenced by their decisions. If you have a product or service that benefits from people talking about you in a positive way can you see where this can lead?

The question at this point isn’t whether you need a Facebook Fanpage, really, it’s how quickly you can get it up and running and start using it as a platform. So what are you waiting for? Shouldn’t you be out there starting your own Fanpage?

Well, this is where the wheels tend to fall off and good intent often gets overwhelmed by sheer confusion. While it’s important to get a Fanpage set up, it can be a rather confusing process. But don’t give up, you still have options! If you absolutely positively have to get something up now, this is just one of the services we can provide, or you can find someone else to hire to get the work completed. However, if you can hang on for a week or two and want to tackle this yourself, I am in the process of putting together a guide that will take you through the process.

Decision Time

So you have some decisions to make, but let me give you your options.

If you have plenty of time and don’t mind leisurely getting around to it, there are plenty of free and paid resources out on the internet as to how to set up a Fanpage. With a little searching around and some time spent with Google, you should be able to find some information on how to get started. Just be careful you have the current information. Facebook has made a couple of huge changes just in the last few months and older guides may be more confusing now than helpful as the process has changed a bit.

If you have some time, understand you need to get on this, but can wait a bit longer, I recommend you scroll up to the top of the page and fill out the form near the top right of the page and grab your Free Social Media Report. By filling out the form, I will provide you with some great additional information about what is happening with Social Media as a marketing tool and how it is affecting business right now. Plus when the guide is available, you will be the first to know as I will update people on that list immediately!

Finally, if this is time sensitive  and need a Fanpage ASAP away email me at bill@billbiko.com and we can get started moving forward almost immediately and getting you set up. I’ll need some information from you, a bit of understanding about your business, what your aspirations are and how I can help you get there to start. Once we have that we’ll get you set up quickly and correctly, so you are off to the right start immediately.

Just to conclude this, I would love to know your thoughts about Facebook and Fanpages, so if you have one already please tell us about it. Just leave us a comment below. Or if you have a favourite Fanpage from another business you like, why don’t you tell us about it too!